Patient Care Coordinator

Job Title: Patient Care Coordinator

Location: Seattle, WA, 98115

Duration: 03 Months Contract possible to hire

Shift: Mon-Fri, 08 hour Shifts will vary between the hours of 06:45 am - 07:00 pm.

Hours: 40 hours per week

Description:

• Manage patient check in and check out processes, including verifying insurance, collecting co pays, and obtaining required documentation

• Greet and assist patients in person and over the phone with a professional and compassionate demeanor

• Conduct patient outreach calls to schedule appointments, including preventive care visits and follow ups

• Schedule, confirm, and reschedule patient appointments while maintaining accurate records

• Meet outreach, scheduling, and preventive care quality targets

• Serve as a primary resource for resolving patient inquiries or concerns

• Ensure compliance with HIPAA and healthcare privacy regulations

• Coordinate with clinical teams to support patient flow and operational efficiency

• Maintain accurate records in electronic health record (EHR) systems

• Support training and onboarding of new patient service staff

• Generate reports and assist with operational improvement projects

Interview Preferred: In-Person